![]() So you should always make sure to keep the latest audio driver up-to-date. One of the most common causes of this problem is an outdated or a faulty audio driver. If yes, then great! If the problem persists, please move on to Fix 2 below. ![]() Once you have double-checked these items, test your mic to see if it’s working properly. ![]() Press it and hold it down for around 1 second. SteelSeries Arctis 9/9X also has a hardware reset switch that allows you to reset the headphone. You should make sure the volume is set to an audible level, check that the adapter you use to connect your headset to the PC (such as bluetooth, Micro USB port or the Xbox dongle) is in working condition. ![]() Whether it is that you cannot hear voice from the other end, or you can’t get heard, the first thing you should check is whether your headset is connected properly.
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